Terms of service


Terms & Conditions

Last Updated: 11/27/2025

Welcome to Glamour's. These Terms of Service govern your use of https://glamoursbd.com/ and all purchases made from our online and physical store. By accessing our website or placing an order, you agree to these Terms.

If you do not agree, please discontinue using our services.

1. About Glamour’s

Shop Name: Glamour's
Address: Shop No. 301 (2nd Floor), Police Plaza Concord Shopping Mall, Gulshan-1, Dhaka-1212
Phone: +8801779412807 / +8809611656339
Website: https://glamoursbd.com/

2. Use of the Website

By using our website, you agree to:

  • Provide accurate and complete information during registration or checkout.

  • Not attempt to disrupt website operations (hacking, unauthorized access, malware, etc.).

  • Use our website only for lawful purposes.

  • Not reproduce, copy, or misuse any content without our permission.

We reserve the right to block users violating our terms.

3. Product Information

  • We strive to display accurate product descriptions, images, pricing, and availability.

  • Product colors may differ slightly due to screen settings or lighting.

  • Glamour’s reserves the right to discontinue or update products at any time.

4. Pricing & Payment

  • Prices listed on our website include applicable VAT (if any).

  • Glamour’s reserves the right to adjust prices without prior notice.

  • Accepted payment methods include Cash on Delivery (COD), mobile banking, and online payment (if available).

  • Orders may be canceled in case of price errors, fraudulent activity, or stock unavailability.

5. Order Acceptance

  • Your order is accepted once confirmed via SMS/phone/email.

  • Orders may be canceled if verification fails or the customer is unreachable.

  • Glamour’s may refuse any order at its discretion.

6. Shipping & Delivery

  • Delivery time varies by location:

    • Inside Dhaka: 1–3 working days

    • Outside Dhaka: 2–5 working days

  • Delivery charges depend on courier rates.

  • Glamour’s is not responsible for delays caused by couriers, natural events, or issues beyond our control.

For full details, please refer to our Shipping Policy.

7. Return, Exchange & Refund

Returns, exchanges, or refunds are accepted under specific conditions such as receiving damaged, defective, or incorrect items.

  • Returns must be requested within 48 hours of delivery.

  • Refunds are processed within 7–10 working days after verification.

For complete information, see our Return & Refund Policy.

8. User Accounts

If you create an account on our website, you agree to:

  • Keep login credentials confidential

  • Accept responsibility for activities under your account

  • Notify us immediately of unauthorized access

We can suspend or terminate accounts for suspicious activity or policy violations.

9. Intellectual Property Rights

All content on the Glamour’s website—including logos, photos, text, graphics, and designs—is the exclusive property of Glamour’s.

Unauthorized copying, selling, distributing, or modifying content is strictly prohibited.

10. Third-Party Services

Our website may contain links to third-party websites or utilize third-party tools such as:

  • Payment gateways

  • Courier tracking systems

  • Analytics platforms (e.g., Google Analytics)

Glamour’s is not responsible for the content or privacy practices of these third parties.

11. Limitation of Liability

Glamour’s is not liable for:

  • Losses caused by courier delays

  • Product misuse

  • Technical issues beyond our control

  • Indirect, incidental, or consequential damages

You agree to use our website and products at your own discretion.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains:

  • What data we collect

  • How we store and protect information

  • How we use your personal data

We strongly recommend reading it.

13. Changes to Terms

Glamour’s reserves the right to change, modify, or update these Terms at any time.
Any changes will be posted on this page with an updated date.

14. Contact Us

If you have questions about our Terms of Service, please contact:

📞 +8801779412807 / +8809611656339
📍 Shop No. 301 (2nd Floor), Police Plaza Concord Shopping Mall, Gulshan-1, Dhaka-1212
🌐 https://glamoursbd.com/