Privacy Policy

Last Updated: 27/11/2025

At Glamour's, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://glamoursbd.com/ or shop at our physical store.

By using our website or services, you agree to the terms of this Privacy Policy.

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1. Company Information

Shop Name: Glamour's
Website: https://glamoursbd.com/
Address: Shop No. 301 (2nd Floor), Police Plaza Concord Shopping Mall, Gulshan-1, Dhaka-1212
Phone: +8801779412807 / +8809611656339

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2. Information We Collect

We collect the following types of information:

A. Personal Information

Collected when you place an order, create an account, or contact us:

• Name

• Phone number

• Email address

• Delivery address

• Payment details (processed securely by payment gateways; we do not store card data)

B. Non-Personal Information

Collected automatically when you browse our site:

• IP address

• Device information

• Browser type

• Cookies and usage statistics

• Pages visited, time spent, and referral links

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3. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate order updates and confirmations

• Improve website performance and customer experience

• Respond to customer queries

• Prevent fraudulent activities

• Send promotional offers, if you choose to subscribe

• Maintain internal records and analytics

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4. Cookies & Tracking

Our website uses cookies to enhance user experience. Cookies help us:

• Remember your preferences

• Track website traffic

• Improve page loading and performance

You may disable cookies in your browser settings, though some website functions may be affected.

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5. Sharing Your Information

We do not sell or trade your personal data.
We only share information with trusted third parties for essential operations, such as:

• Delivery/courier partners

• Payment gateway providers

• Website hosting and security services

• Analytics tools (e.g., Google Analytics)

These parties are obligated to protect your information and use it only for service-related purposes.

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6. Data Protection & Security

We take data security seriously and use appropriate measures to protect your information, such as:

• Encrypted connections (SSL)

• Secure servers

• Limited employee access

• Encrypted storage (where applicable)

However, no online transmission is 100% secure. You share your information at your own risk.

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7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal and operational requirements)

• Opt out of promotional messages at any time

To exercise these rights, please contact us.

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8. Retention of Information

We retain your information only as long as necessary for:

• Order processing

• Legal obligations

• Customer service

• Record keeping

• Fraud prevention

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9. Third-Party Links

Our website may contain links to third-party websites.
Glamour’s is not responsible for:

• Content on external sites

• Their privacy practices

• Any data collected by them

We encourage you to read their privacy policies.

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10. Updates to This Policy

Glamour’s may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

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11. Contact Us

For any questions or privacy-related concerns, contact us at:

📞 +8801779412807 / +8809611656339
📍 Shop No. 301 (2nd Floor), Police Plaza Concord Shopping Mall, Gulshan-1, Dhaka-1212
🌐 https://glamoursbd.com/