Terms & Conditions

Last Updated: 27/11/2025

Welcome to Glamour's. These Terms & Conditions outline the rules and regulations for using our website and purchasing products from us. By accessing https://glamoursbd.com/ or shopping from our store, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Company Information

Shop Name: Glamour's
Address: Shop No. 301 (2nd Floor), Police Plaza Concord Shopping Mall, Gulshan-1, Dhaka-1212
Phone: +8801779412807 / +8809611656339
Website: https://glamoursbd.com/

2. Use of the Website

You agree not to misuse the website, attempt unauthorized access, or engage in fraudulent activities.

All content on the site—including text, images, and designs—is the property of Glamour's and may not be reproduced without permission.

3. Product Information

• We strive to provide accurate product descriptions and images.
• Colors may slightly vary due to lighting or device screen settings.
• Product pricing and availability are subject to change without prior notice.

4. Ordering & Payment

• Orders placed through our website or shop are subject to acceptance and availability.
• Payment methods include Cash on Delivery (COD), Mobile Banking, or Online Payment Gateways (if available).
• Glamour’s reserves the right to cancel any order due to stock issues, pricing errors, or fraudulent activity.

5. Shipping & Delivery

• Delivery times vary based on location.
• Inside Dhaka: generally 1–3 working days.
• Outside Dhaka: generally 2–5 working days.
• Delivery charges apply based on courier rates.
• Glamour’s is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns, Exchange & Refund Policy

• Customers must check products upon delivery.
• Returns or exchanges are accepted only for manufacturing defects, wrong items, or size issues (if applicable).
• Items must be unused, unworn, and returned with original tags and packaging.
• Certain products such as cosmetics or intimate items may not be returnable for hygiene reasons.
• Refunds (if applicable) are processed through the same payment method or store credit.

7. Pricing & Promotions

• Prices listed include VAT where applicable.
• Promotional offers are valid for a limited time and subject to terms.
• Glamour’s reserves the right to modify or discontinue promotions without prior notice.

8. Customer Data & Privacy

By using our website, you consent to our collection of necessary personal information for order processing.

We do not share or sell any customer data to third parties except delivery partners.

9. Limitation of Liability

Glamour’s is not responsible for any direct or indirect damages resulting from the use or inability to use our products or website.
We are not liable for losses due to courier delays, product misuse, or external factors beyond our control.

10. Intellectual Property

All logos, branding, images, product photos, and website content are the exclusive property of Glamour’s. Unauthorized use or reproduction is strictly prohibited.

11. Third-Party Links

Our site may contain links to third-party websites. Glamour’s is not responsible for the content, policies, or activities of any linked sites.

12. Changes to Terms & Conditions

Glamour’s reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date.

13. Contact Information

For questions about these Terms & Conditions, please contact us:
📍 Address: Shop No. 301 (2nd Floor), Police Plaza Concord Shopping Mall, Gulshan-1, Dhaka-1212
📞 Phone: +8801779412807 / +8809611656339
🌐 Website: https://glamoursbd.com/